Frequently Asked Questions
what cities do you deliver to?
We deliver to all the cities listed below, if you don't see your city don't worry, we likely deliver if its within 3-5 miles from any listed here. We also ship out leches for a small fee.
do you ship ?
Yes we ship all our perishable products via Overnight / UPS 2nd Day Air for East Coast shipping for a flat rates $22-$32 based on regions. Please select shipping option upon checkout. This flat rate includes shipping up to 6 bottles, larger orders will require an additional fee. Please allow 5-7 days for your order to be prepped and shipped as we cannot ship weekends. All our non perishable products like coffee beans and merchandise have a flat $7-8 shipping fee.
how long does it take to get my order?
We prepare every order fresh. If you are in our local delivery area (listed below) Your order will be delivered within 3-5 days. Outside our normal delivery areas ie..San Diego can take up to 3 weeks to be delivered as these are special once a month or bi-weekly regions (notification will be sent via email). You will receive it the same day it was prepared and will still have 5-14 days to enjoy it. Deliveries are made from 8am-10pm and left on your doorstep in a leche cooler bag with cold packs safe for 8-12 hours.
Do you take bottle returns?
Due to Covid-19 we are not accepting bottle returns at this time.
ARE YOUR MILKS SWEET?
We don't add any sugar/sweeteners to any of our milks, we do sweeten some flavors with dates but you can request unsweetened upon ordering.